Calhoun County Electric Cooperative Association recently completed our 2025 member-wide customer satisfaction survey and is proud to share that we received an ACSI score of 86, on a 100-point scale. CCECA's score is higher when compared to publicly measured investor-owned utility scores reported in the syndicated 2025 ACSI Energy Utility Study and places CCECA 12 points higher than the average investor-owned utility score, as well as 11 points higher than the municipal utilities score of 75, per the industry ratings.

“Our latest ACSI score reflects the continued focus we’ve placed on excellent service to our members. Our employees are exceptional and dedicated to meeting members’ expectations every day.” — Keaton Hildreth, CEO, Calhoun County Electric Cooperative Association

While we're honored by this award, we remain committed to providing our members with the quality service and member experience they deserve!